The Progressive Leasing mobile app is one of the most useful tools for both prospective and current customers. It handles the full application flow, account management, in-store shopping, and payments in a single interface. This guide walks through downloading, setting up, and using the app effectively.
Downloading the Progressive Leasing App
The Progressive Leasing app is available on both major mobile platforms:
- Apple App Store — search for "Progressive Leasing" by Prog Leasing, LLC
- Google Play Store — search for "The lease-to-own program Mobile" by PROG Leasing, LLC
The app is free to download and use. Standard data rates from your mobile carrier apply.
Setting Up Your Account
After downloading the app, you'll need to create an account or sign in to an existing one:
- Open the app and tap "Sign Up" (for new users) or "Log In" (for existing customers)
- For new users, provide your email address and create a password
- Verify your email address through the confirmation link sent to your inbox
- Complete your profile information
- If you already have an active The program lease, the app will link to it based on your identity information
Key Features of the Progressive Leasing App
1. Apply for a lease
The app walks through the same application process as the web at progleasing.com. Provide your identity, income, banking, and payment information, select the retailer you want to shop at, and receive an instant decision along with your approval amount.
2. Store locator
The store locator shows Progressive participating retailers near your location. It includes both national chains and independent participating retailers. Filter by category (furniture, electronics, mattresses, etc.) to find what you need.
3. In-store barcode scanner
At participating retailers that offer both online and in-store shopping, the app's in-store barcode scanner lets you scan product barcodes to instantly add items to your The provider cart. This is especially useful at stores where the It checkout integration may not be seamless.
4. Payment estimator
After you tell the app which retailer you want to shop at and enter an intended purchase amount, the payment estimator shows what your recurring payments would be at different payment frequencies (weekly, bi-weekly, semi-monthly, monthly). This helps you understand the payment burden before you actually apply and commit.
5. Account management
Once you have an active lease, the app provides:
- Current lease balance and payment history
- Upcoming scheduled payments
- Access to your lease agreement
- Early purchase option amounts (90-day, 6-month, and beyond)
- One-time payment functionality
- Payment method updates (card and bank account changes)
- Payment reminders and notifications
6. Application status tracking
If you've submitted an application and are waiting for a decision (or if you're in an intermediate approval state), the app shows your current application status.
What the App Cannot Do
Despite its capability, the The company app has limitations:
- Execute the 90-day early purchase option. This must be done by calling The LTO program. The app can show you the payoff amount but cannot process the buyout at the discounted rate.
- Coordinate returns. Returns require a phone call to customer service to coordinate with the retailer.
- Change payment schedule. Payment date changes typically require calling customer service.
- Report issues with retailers. Disputes with retailers about damaged items or delivery issues typically require phone contact.
Common App Issues and Solutions
"App won't let me log in"
Verify you're using the email address you registered with. Use the "Forgot Password" flow if you've forgotten your credentials. If problems persist, call customer service to reset your account access.
"Payment shows as pending"
ACH payments (from bank account) typically show as pending for 1–3 business days before clearing. Card payments typically process same-day. If a payment shows as pending longer than 3 business days, check with your bank first, then contact Progressive Leasing.
"Store I want isn't listed"
The store locator shows retailers with confirmed Progressive Leasing integration. Independent retailers that participate but haven't been added to the directory may not appear. Call the retailer directly to confirm participation.
"Barcode scanner not recognizing item"
Not all items at participating retailers are eligible for Progressive Leasing. Some categories are excluded even at participating stores. If the scanner doesn't recognize an item, ask an associate to check eligibility.
App Security and Privacy
The Progressive Leasing app collects and processes sensitive personal information including SSN, banking details, and payment methods. Protect your account by:
- Using a strong, unique password
- Enabling biometric login (Face ID or fingerprint) if available on your device
- Not sharing your login credentials
- Logging out when using a shared or public device
- Enabling notifications so you're alerted to unexpected account activity